The Mississippi Center for Advanced Medicine is seeking to hire a Billing Specialist

About: The Mississippi Center for Advanced Medicine (MCAM) is a healthcare facility that integrates subspecialty care, clinical pharmacy services, clinical research, and care coordination for patients in Mississippi. Our unified care process assures timely and thorough evaluations and treatments for patients who need subspecialty services. Our commitment to service assures patients, referring providers, payers, and vendors unhindered access to our providers and staff. We believe open and frequent communication combined with an integrated specialty care model will optimize quality, safety, service, outcomes, and cost for subspecialty care in Mississippi.

Coordinated Care Model: The Mississippi Center for Advanced Medicine offers a patient and family centered care team that includes sub-specialty physicians, clinical pharmacists, specialty nursing, and social work/care coordination services, patient service representatives, support staff and financial services to ensure the patient and family have all the resources necessary to navigate complex medical processes and to deliver the best possible outcomes.

The Mississippi Center for Advanced Medicine is a 20-provider predominately pediatric subspecialty practice based in Madison, Mississippi with satellite offices in Tupelo and Slidell, LA. MCAM offers outreach clinics in Columbus, Hattiesburg, McComb, Meridian, Oxford, Ruleville and Southaven. Madison has been named the best place to live, best place to raise a family and the safest city in Mississippi. It leads the state in all socio-economic categories and well exceeds national averages for per capita income, median family income, median home value, and educational levels.

Position Summary:

The Mississippi Center for Advanced Medicine is recruiting for a Billing Specialist. The position is responsible for working professionally with the revenue cycle team, MCAM clinical and other office staff, and patients to review, edit, submit, and follow-up on medical and pharmaceutical claims, review and follow-up denied claims, reconcile payments, and assist patients and families with any concerns regarding insurance payments or MCAM billing services.

Position Responsibilities:

  • Ensure claim registration information is accurate and complete
  • Confirm patient benefits and insurance eligibility through payor websites or phone
  • Review insurance remittances to determine potential claim issues and next steps
  • Contact insurance companies by phone to resolve problems
  • Perform appeals and claim corrections as necessary
  • Professionally respond to questions and concerns from patients
  • Communicate with billing staff team to coordinate efforts
  • Work with the MCAM Financial Manager and/or CFO to improve billing processes and reconciliation methods
  • Other duties as assigned
  • Provide feedback to the senior leadership team regarding opportunities for growth and how to streamline financial processes at MCAM
  • Position will develop a professional and knowledgeable team approach to each new business/growth opportunity
  • Will develop strong working knowledge of all MCAM service lines and financial nuances of each service line
  • Work with revenue cycle and other MCAM employees to answer all patient questions regarding insurance and MCAM statements in a timely, helpful and friendly manner
  • Follows ChildKind best practices regarding pain assessment, prevention, management, and documentation. Works to minimize procedure related discomfort (e.g. needle sticks).



Position Requirements:


  • Two-years or more experience with professional (physician) billing preferred
  • Two-years or more experience with EPIC Resolute billing software preferred
  • Ability to determine root cause of problems with medical claims
  • Accounting or related degree at an Associates level or higher preferred
  • Proficiency in Microsoft Office (Word, Excel)
  • Excellent communication and customer service skills
  • Strong mathematical and reasoning skills
  • Knowledge of insurance related terminology
  • Work professionally with others
  • Ability to establish positive patient/customer rapport and build relationships
  • Strong end-user computer skills
  • All MCAM employees are required to get an annual flu vaccine
  • All MCAM employees are required to be fully vaccinated against Covid-19 prior to beginning employment according to CDC guidelines


Compensation and Benefits

The compensation for this position will be commensurate with experience. Participation in the organization’s health insurance plan (including dental and vision insurance), and long-term disability insurance are included. MCAM provides twenty days of paid time off per year plus ten paid holidays.

Interested candidates may send their resume to Jordan Robinson, COO, at: