Position Summary:

Will serve as the pediatric medical assistant for the pediatric obesity medicine and will also be working at the front desk to check patients in and out and answer the phones. Will be responsible for drawing blood, rooming patients and making sure clinics run efficiently.

Consistently works to exemplify the mission, vision, values and customer service approach of the Mississippi Center for Advanced Medicine in professional performance and through service and leadership to other employees, providers and others who the MA comes into contact with.

Strives to focus on customer service, quality and gaining additional expertise within pediatric obesity medicine and other MCAM service lines. Serves patient families by coordinating their patient care at MCAM and beyond. Consistently demonstrates a desire to learn new medical and administrative skills.

Position Responsibilities:

  • Provides culturally appropriate, compassionate care for patients and their families.
  • Works at the front desk, checking patients in and out, answers phones, and completes administrative tasks. 
  • Works closely with Pediatric Obesity Medicine physician to triage patients, draw blood and coordinate their care.
  • Calls to confirm appointments and check to ensure family has received and completed intake paperwork.
  • Call to follow-up on acute situations.
  • Email resources to families.
  • Obtains and scores updated rating scales.
  • Demonstrates a customer service minded approach to patient care.
  • Provides feedback to providers and the care team regarding quality improvement.
  • Obtains prior authorizations for patient visits as needed.
  • Schedules follow up visits as needed.
  • Dedicated to patient care and will occasionally work long hours if needed.
  • Demonstrates patience and empathy when caring for patients.
  • Actively monitors billing and coding functions for the Center.
  • Assists in the orientation of clinical and non-clinical staff members.
  • Properly documents patient encounters.
  • Dedicated to patient care and will occasionally work long hours if needed.
  • Demonstrates patience and empathy when caring for patients.
  • Flexible in approach when working with patients, works diligently to make them feel safe and well cared for.

Job Requirements:

  • All MCAM employees are required to get an annual flu vaccine.      
  • All MCAM employees are required to be fully vaccinated against Covid-19 prior to beginning employment according to CDC guidelines.
  • Medical Assisting certificate
  • Phlebotomy certificate
  • Experience in pediatric settings is strongly preferred
  • Excellent communication skills (oral and written) with the proven ability to manage priorities in a fast paced, entrepreneurial environment.
  • Strong critical thinking skills, attention to detail and ability to anticipate what is needed next to run efficient clinics.
  • Demonstrated ability to establish positive patient/customer rapport and build relationships.
  • Strong end-user computer skills.

Compensation and Benefits:

The compensation for this position will be commensurate with experience. Full benefit eligibility including health, dental and vision insurance, flexible spending account, long-term disability and 401k participation.

Interested candidates may reach out to:

Jordan Robinson, JD, MHA
Vice President and Chief Operating Officer
Mississippi Center for Advanced Medicine