Kristinna Burditt

KBurditt

Kristinna Burditt serves as a Marketing and Referral Coordinator at MCAM where she works out of the 401 Baptist Drive offices. Kristinna’s role includes scheduling incoming and outgoing referrals for  developmental pediatrics, mental health therapy, psychiatry and plastic surgery. Ms. Burditt also utilizes her creative skills on marketing projects and materials for MCAM and maintains the website. Prior to MCAM, she served as the Wish Coordinator for Make-A-Wish Mississippi where she organized the entire wish process for each child’s wish including all of the travel, accommodations, and itinerary logistics. She has also worked as an Administrative Marketing Coordinator for Trustmark National Bank and a Volunteer Coordinator for Mississippi Food Network. Ms. Burditt is married to Wade and they have two children, Annison and August. In her spare time, she enjoys spending time with her family and friends.

Gracie Curley, BA

Curley

Gracie Curley serves as a Patient Services Representative at MCAM, primarily working out of the Old Canton Road offices. Gracie’s role includes patient check-in, scheduling appointments, answering the phone lines and greeting patient families with a warm smile and willingness to help. Ms. Curley holds a Bachelor of Arts in Allied Health from the University of Mississippi. A native of central Mississippi, Gracie is excited to begin her post-college career serving pediatric patient families at MCAM. Prior to joining MCAM, Gracie worked in various customer service roles throughout her time at Ole Miss. At MCAM, Gracie will be working to primarily serve pediatric allergy, pediatric audiology, pediatric plastic surgery, pediatric pulmonology, pediatric rheumatology, hematology and neuromuscular medicine patients and their families. In her spare time, she enjoys fishing, golfing, shopping and traveling.

Amber Davis, BS

Amber Davis

Amber Davis serves as the Manager of the Pediatric Urgent Care Clinic by MCAM. In this role, Amber oversees the clinic’s operations, staffing and growth. The urgent care is staffed by board certified pediatricians and serves all children regardless of ability to pay. Mrs. Davis holds a Bachelor of Science in Chemistry from Delta State University. Amber’s healthcare experience includes time as a pediatric neurophysiology technician, an operating room surgical support technician and a patient services representative. She also has experience in a variety of retail and customer service-oriented positions. In her free time, she enjoys watching the Mississippi State Bulldogs and spending time with her husband, Mitch, and son, Jack Carroll.

Tori Haddad

Tori Haddad serves as a Patient Services Representative, primarily located at MCAM’s offices on Old Canton Road in Madison. At MCAM, Tori’s primary responsibilities include patient check in and registration, processing intake paperwork and patient phone calls. Tori previously worked in a similar role for a pediatric cardiologist in Louisiana before moving to Mississippi. Tori is excited to use her customer service skillset and familiarity with Epic, MCAM’s electronic health record system, to help each patient and family have the best experience at MCAM. Her favorite part about her role is interacting with patients and getting to know them! In her free time, Tori enjoys watching her favorite shows, such as Big Brother, and spending time with friends and family.

Courtney Hill, AA

courtneyhill

Courtney Hill works as a Referral Coordinator at the Mississippi Center for Advanced Medicine. In this position, Courtney works primarily at MCAM’s Baptist Drive campus scheduling incoming and outgoing referrals for audiology, cardiology, endocrinology and speech therapy. Ms. Hill holds an Associate of Applied Sciences degree in Dental Assisting from Antonelli College. Prior to MCAM, Courtney has held a variety of customer service roles and has also served as a pre-kindergarten teacher. Courtney looks forward to bringing her passion for helping others to MCAM and to building relationships with patients and families. In her free time, Courtney enjoys spending time with her family, traveling and cheering on the New Orleans Saints.

Deana Hill, AA

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Deana Hill serves as the Director of Operations for the Mississippi Center for Advanced Medicine. In this role, Deana oversees MCAM’s Baptist Drive campus and serves as the organization key contact for coordinating outreach schedules for MCAM physicians across Mississippi. She also works with a variety of educational programs and students who rotate through MCAM to assist with setting them up hands-on education at MCAM. Deana’s approach to pediatric healthcare helps ensure that children and their families feel safe and well cared for from the moment they arrive. She also provides feedback to the care team regarding quality and patient satisfaction. Deana has over 10 years of front-office experience in a pediatric subspecialty practice and over 30 years of healthcare experience. Deana enjoys spending time with her husband, Justin, and three children, Jordan, Baylee, and Travis and is active in her church community.

Araceli Martinez

Araceli Martinez

Araceli Martinez serves as a Patient Services Representative at the Pediatric Urgent Care by MCAM. In this role, she works predominately at MCAM’s urgent care location in Jackson. Araceli provides a family-centered approach to patient registration and answering phone calls. Prior to joining MCAM, Araceli has several years of experience in customer service and sales roles including at Central Mississippi Realtors and CarMax. Araceli is also fully fluent in Spanish. She enjoys seeing and serving the variety of patients that come in at the Urgent Care and not knowing what will come through the door. Araceli loves that MCAM has a great staff that she can rely on for anything! Araceli is focused on getting patient families checked in and out in a timely manner and brings a passion for making others feel welcomed. In her spare time, she enjoys traveling and spending time with her nieces and nephews.

Jayda Medina

Jayda Medina

Jayda Medina serves as a Patient Services Representative at MCAM, primarily working out of the Old Canton Road offices. Jayda’s role includes patient check-in, scheduling appointments, answering the phone lines and greeting patients and families with a warm smile and willingness to help. Ms. Medina holds a Medical Assistant diploma from South Texas Vo-Tech. Jayda has strong customer service experience having previously worked as a front desk agent at the Alluvian Hotel in Greenwood. At MCAM, Jayda will work to provide all patients and families with a warm welcome and helpful demeanor. In her spare time, she enjoys crocheting and spending time with her family.

Lauren Ogden

Lauren Ogden

Lauren Ogden works at MCAM’s location in Slidell, Louisiana, the Louisiana Center for Advanced Medicine, which provides care to both pediatric and adult hematology patients. In this role, Lauren serves patients and families by answering phones, processing referrals, checking patients in and greeting each patient. Exhibiting great communication skills, she works to greet every patient with a smile and willingness to help. Lauren is passionate about having the ability to positively impact patients and families at MCAM. Ms. Ogden possesses a strong background in healthcare front office operations having worked her way up from a sales associate to a general manager role at a large optometry group in Louisiana. Lauren is a native of Slidell and in her free time she enjoys traveling, trying new restaurants, and spending time with her son, Phoenix.

Pamela Thomas, AA

Pamela Thomas serves as a Referral Coordinator for the Mississippi Center for Advanced Medicine. She works to provide a family-centered approach to the orientation and education of patient families as well as scheduling and providing patient reminders. She also assists with special projects and other assignments. She has an Associates of Art degree in Business Administration from Hinds Community College in Utica, Mississippi. Pam has approximately fifteen years of experience in a pediatric hematology/oncology setting where she assisted with patient intake, registration and orientation, and training new employees. In her spare time, she enjoys traveling with her two children, Shabrecka and LaDarrius, and cooking.