Kristinna Burditt serves as a Patient Services Representative at MCAM where she works primarily out of the 401 Baptist Drive offices. Kristinna’s role includes checking patients in and out, scheduling new and return visits and greeting patient families with a smile and a willingness to help. Ms. Burditt also utilizes her creative skills on marketing projects for MCAM and assistance with the website. Prior to MCAM, she served as the Wish Coordinator for Make-A-Wish Mississippi where she organized the entire wish process for each child’s wish including all of the travel, accommodations, and itinerary logistics. She has also worked as an Administrative Marketing Coordinator for Trustmark National Bank and a Volunteer Coordinator for Mississippi Food Network. Ms. Burditt is married to Wade and they have one daughter, Annison. In her spare time, she enjoys spending time with her family and friends.
Dillon Butler, BS
Dillon Butler works as a Patient Services Representative at MCAM’s Tupelo office. In his role, Dillon serves patient families by answering phones, processing referrals, checking patients in and greeting each patient with a friendly smile and willingness to help. Mr. Butler holds a Bachelor of Science in History and Political Science from the University of Alabama. Dillon is passionate about making life better for children and has experience as a summer camp counselor and teacher and as a paraprofessional at an elementary school. He also has worked as a sales team lead at State Farm Insurance and as a Care Guide at UAB’s Kirklin Oncology Clinic. In his spare time, Dillon enjoys hiking, kayaking, softball, volleyball and Alabama Football.
Ashley Googe, BS
Ashley Googe serves as a Patient Services Representative at MCAM, primarily working out of the Old Canton Road offices. Ashley’s role includes registering patients, scheduling appointments and greeting families with a warm smile and a willingness to help. Ms. Googe holds a Bachelor of Science in Speech-Language Pathology from the University of Mississippi. Prior to joining MCAM she held a variety of roles at the National Student Speech Language Hearing Association and has provided in-home childcare for a special needs child. She’s also completed externships at a variety of pediatric and adult care settings and is excited to begin her service at MCAM. In her spare time, Ashley enjoys being around family and spending time outdoors including hiking, biking and playing soccer.
Ashley Guerdan, BS
Ashley Guerdan serves as a Patient Services Representative at Mississippi Center for Advanced Medicine. In this role, Ashley works primarily at MCAM’s Baptist Drive office greeting patients with a friendly smile and service oriented approach. Ashley works to check patients in, assists with patient and MyChart registration and processes referrals, phone calls and faxes. Ashley’s healthcare experience includes working in an administrative support role in a pediatric gastroenterology setting. She also has experience in a variety of customer service oriented roles including an office manager at Anser Services, a general manager at Jo To Go and as a general manager at Little Caesar’s. In her free time, Ashley enjoys spending time with her family and is an avid Green Bay Packers fan.
Deana Hill, AA
Deana Hill serves as the Director of Operations for the Mississippi Center for Advanced Medicine. In this role, Deana works to provide a patient family-centered approach to the orientation and education of patient families upon arrival, patient check-in, check-out, scheduling and patient reminders. She also provides feedback to the care team regarding quality and patient satisfaction. Deana’s approach to pediatric healthcare helps ensure that children and their families feel safe and well cared for from the moment they arrive. Deana has 8 years of front-office experience in a pediatric subspecialty practice and over 19 years of healthcare experience. Deana enjoys spending time with her husband, Justin, and three children, Jordan, Baylee, and Travis and is active in her church community.
Ashley Morgan serves as the Assistant Director of Operations & Credentialing Manager at Mississippi Center for Advanced Medicine. Ashley leads the credentialing process for new physicians including helping them obtain a Mississippi medical license, hospital privileges and getting them in network with payers in Mississippi. Further, she is responsible for ensuring that all staff licenses are up to date. Ms. Morgan also oversees the administrative aspects including patient check-in at the new office on Old Canton Road. Prior to joining MCAM, Ashley was working in a pediatric health care setting where she served as an business operations supervisor and administrative assistant. She also has experience at Dyatech, Equity Solutions, and Saks Incorporated in a variety of customer service oriented roles. In her spare time, Ashley enjoys working out, reading a good book, cheering on the Mississippi State Bulldogs and most importantly spending family time with her husband, Fred, and son, Trevor.
Michelle Smith, AA
Michelle Smith serves as a Patient Services Representative at MCAM, primarily located at MCAM’s offices on Old Canton Road in Madison where she greets patients with a friendly smile and willingness to help. Ms. Smith holds an Associates of Arts degree in Business Administration from American Intercontinental University and a diploma in Clinical Medical Assisting from Virginia College. Michelle has over ten years of experience managing business office functions and providing executive level support to physicians and nurses. Michelle’s experience includes serving as a billing specialist for an OBGYN department and as an administrative assistant for a cardiology lab, pediatric endocrinology department and a school of medicine. In her free time Michelle enjoys spending quality time with her husband Michael and her family. She also enjoys working at her local church where she serves as the Youth Department President, Girls Youth Ministry Leader and Bible Study Teacher.
Pamela Thomas, AA
Pamela Thomas serves as a referral coordinator for the Mississippi Center for Advanced Medicine. She works to provide a family-centered approach to the orientation and education of patient families as well as scheduling and providing patient reminders. She also assists with special projects and other assignments. She has an Associates of Art degree in Business Administration from Hinds Community College in Utica, Mississippi. Pam has approximately fifteen years of experience in a pediatric hematology/oncology setting where she assisted with patient intake, registration and orientation, and training new employees. In her spare time, she enjoys traveling with her two children, Shabrecka and LaDarrius, and cooking.